Verifying your identity
We need to verify identity in two separate ways, depending on the service:
Company formation and address services
To meet our regulatory requirements, we must verify the identity of each member (e.g. director or shareholder) appointed during company formation, or using our address services.
We do this with an electronic check through Credas. Each director or shareholder will be sent a link, and will need one of the following to complete it:
- Copy of a current valid passport
- Current valid UK or EEA photo card driving licence
- Residence Permit issued by the Home Office to EEA Nationals
Confirmation statements: Companies House personal codes
From 18 November 2025, all directors and persons with significant control (PSCs) need a Companies House personal code to file a confirmation statement. This is an 11-character code you receive after verifying your identity with Companies House through GOV.UK One Login.
If you haven’t got your personal code yet, you have two options:
- Verify your identity yourself at GOV.UK One Login (free)
- We can obtain your personal code for you, for £30 per person
Please note: without a valid personal code, Companies House will not accept your confirmation statement filing or new company incorporations
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