Contact

COVID-19 Update

Duport are working hard to keep up the high levels of customer service during the current crisis. While many of our staff are now working remotely you may find it harder to contact us directly on the phone. Voicemails are picked up immediately and put into a queuing system, please rest assured everyone who leaves a message will get a call back within 1 working day. If you find it easier you can email us at enquiries@duport.co.uk or for domain support email support@duport.co.uk.

Webmail Connectivity

We are currently seeing connectivity issues on our webmail servers, customers are experiencing internal server errors and 500 errors when trying to access their emails, we are investigating and hope to get this working as soon as possible.

Webmail Attachment Issues

We are currently experiencing an issue with adding attachments to e-mails through webmail. Our senior hosting team are working on a fix. There is a work around and the instructions are below.

Please click on Storage > Attachments > Upload file. Once the file has been uploaded please compose your new e-mail and instead of clicking on ‘add attachment’ please click to ‘add from storage’.
Attachments can be deleted once the email has been sent via Storage > Attachments > tick the attachment > delete

Get in touch

We'd love to hear from you if you have any questions or queries about our services. Fill out the form below, email or give us a ring during office hours and we'll be happy to help.

Office Hours

Mon-Fri 09:00-17:00

enquiries@duport.co.uk

UK Number

0117 950 2667

Address

Duport Associates Ltd
2nd Floor, 5 High St
Westbury on Trym
Bristol, BS9 3BY

Online Enquiry

Fill in the form below to send us a message, and we'll get back to you as soon as we can.

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If you would like to speak to our management team Michelle is happy to take your call on 0117 950 2667

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