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Advice about COVID-19

COVID-19 Advice for Small Businesses and the Self-Employed. Read More

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COVID-19 Update

Duport are working hard to keep up the high levels of customer service during the current crisis. While many of our staff are now working remotely you may find it harder to contact us directly on the phone. Voicemails are picked up immediately and put into a queuing system, please rest assured everyone who leaves a message will get a call back within 1 working day. If you find it easier you can email us at enquiries@duport.co.uk or for domain support email support@duport.co.uk.

Webmail Connectivity

We are currently seeing connectivity issues on our webmail servers, customers are experiencing internal server errors and 500 errors when trying to access their emails, we are investigating and hope to get this working as soon as possible.

Webmail Attachment Issues

We are currently experiencing an issue with adding attachments to e-mails through webmail. Our senior hosting team are working on a fix. There is a work around and the instructions are below.

Please click on Storage > Attachments > Upload file. Once the file has been uploaded please compose your new e-mail and instead of clicking on ‘add attachment’ please click to ‘add from storage’.
Attachments can be deleted once the email has been sent via Storage > Attachments > tick the attachment > delete

Full domain access

Access your domain 24/7 and stay on top of everything, from emails to website hosting, with our expert team on hand with advice and support when you need it.

When you sign in you'll get access to:

  • 24 hour access
  • Access Webmail
  • Create Emails
  • Create and edit your hosted website
  • Manage auto responder (Out of Office)
  • Edit DNS records

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