starting a business « duport blog

Meet the customer – Exclusive Travel Advisor

August 12th, 2011

ETA offer holidays to remote, exotic and beautiful destinations

ETA – Exclusive Travel Advisor offers you the trip of a lifetime. By designing bespoke holidays around your lifestyle and dream vacation, Jayne Smith of ETA ensures you get something completely unique.

By using her expert knowledge of exotic locations including Africa, Antarctica and the Indian Ocean, Jayne can give you exactly what you want for your holiday, complete with all the very best advice about where to go and what to see.

With an ETA holiday you really get the chance to explore, to immerse yourself in a new country and culture and to see the incredible attractions that aren’t on the beaten tourist track.

To find your perfect getaway, visit the Exclusive Travel Advisor website www.exclusivetraveladvisor.com

What does your company do?
Bespoke holidays to Africa, Egypt, Jordan, The Indian Ocean & Antarctica

What makes your business different?
I meet with every client and spend time getting to know their tastes, likes, dislikes, needs and what they expect from the holiday they are planning.

With her expert knowledge, Jayne can help build your perfect holiday, whether you are looking for culture, history, relaxation or adventure

What inspired you to start this business?
I have worked in the industry for many years and wanted to do something for myself.

Have you previously run any other businesses? Could you tell us a little bit about them?
I was the General Manager of a luxury safari company in Zambia, where I managed the day to day operation of 4 luxury safari camps, with special responsibility for operating standards, procurement within strict budgets.

Where do you see your business in 3 years?
With a good loyal happy client base.

What characteristics do you have that will help you make your business a success?
I am only offering the destinations I know well, where I have great contacts & expertise, I have the knowledge, experience and expertise to offer even the most discerning traveller.

What are you most keen to learn that will help you grow your business?
Networking skills, ensuring ETA is known in all the right circles.

Are there any brands, companies or personalities that you most admire or aspire to?
Jo Malone – started at home, simple ingredients & packaging, became an aspirational brand, because it is a great product.

ETA know all the best, most beautiful and dramatic locations for your holiday

What do you think is the biggest challenge facing your company?
Getting the word out andadvertising the business.

Is being a business owner how you expected it to be, or have you had any surprises along the way?
Challenges – opening a business bank account in the UK from Portugal is a lengthy process I am now in my 5th month and no account yet!!

What is your main goal for your company?
To provide a good income, which supports me and enables me to travel long haul twice per year.

Do you have any advice for people thinking of starting their own business?
Allow enough time for the start up processes.

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Rating: 3.5/5 (4 votes cast)

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Meet the Customers: Sovereign Chair Covers of Cheshire

by: Hannah

July 11th, 2011

Sovereign Chair Covers add colour and class to any venue

Mark Trafford runs Sovereign Chair Covers of Cheshire, helping to bring a touch of luxury and style to weddings and special events with their beautiful chair covers and sashes.

After dressing the venue for his daughter’s 21st birthday, Mark discovered he had a flair for it, and decided to branch out and open a business dedicated to making rooms stunning.

His attention to detail is a big part of the company’s success, and ensures that clients always get exactly what they’re looking for. Mark’s plan is to keep expanding Sovereign Chair Covers, so that he becomes a “one stop shop” for special events and wedding planning.

By creating beautiful chair covers and sashes in a huge range of materials and colours, Sovereign Chair Covers bring class, style and beauty to any special occasion. Contact them on 0161 905 3620, or see their website www.sovereignchaircovers.co.uk

What does your company do?
Venue dressing for weddings and special events. We supply and fit loose and stretch chair covers with sashes to bring colour and style to any venue.

Chair covers and sashes come in a wide range of colours and styles to suit any colour scheme

What makes your business different?
We never charge for fitting the covers and always give a free sash with each chair cover ordered. We don’t charge for delivery or collection either. Every time we dress a venue we always take a sample of our covers to the venue to check for fit – just in case they might have changed the style of chair since the last time we fit covers for them.

Knowing how expensive weddings and other events are, we always keep our customers in mind so they are allowed to pay us a deposit to secure their order and they don’t have to pay the balance until two months before the event.

What inspired you to start this business?
I dressed my daughter’s venue for her 21st birthday and seeing the result and listening to the praise of the attendees made me realise that it was something I’d like to do for a living. That was six years ago and it’s gone on very successfully since then.

Have you previously run any other businesses? Could you tell us a little bit about them?
Yes. Trafford Express Couriers www.traffordexpress.co.uk. This is my same day courier business which I run from my office and have done since I started it in 2003. I’m happy to say that it is still doing very well today.

An undressed room. . . .

How are you funding your business?
My business is being funded simply by the profit from customers. I’ve never had to take out a loan.

Do you have any staff or partners in your business?
I have no partners in the business but I do have four staff that fit, wash and iron the covers.

Where do you see your business in 3 years?
I see it moving more and more into the wedding/events industry in order to provide other services, until one day I can supply a complete and comprehensive range of services like a “one stop shop”.

What characteristics do you have that will help you make your business a success?
Hard work. Perseverance. Energy. An artistic streak. The ability to listen to customers and give them exactly what they want whilst simultaneously offering them alternative and common sense ideas.

What are you most keen to learn that will help you grow your business?
I am most keen to learn the most up to date styles and modes and also discover things that are different – so that people will always remember my service as a positive and innovative experience.

Are there any brands, companies or personalities that you most admire or aspire to?
No. My taste is extremely eclectic and is a mix of all the ingredients that I like so therefore I don’t follow any particular brand.

. . . suddenly made stunning

What do you think is the biggest challenge facing your company?
The biggest fear I have presently is that venues will start to buy their own chair covers and sashes. Logistically it would be extremely hard for them all to do it due to the vast range of covers, sizes and colours, but it is the only thing I fear. Even though there is lots of competition out there I am confident in my own ability that I can continue to be successful.

Is being a business owner how you expected it to be, or have you had any surprises along the way?
I have had surprises along the way and in a negative vein I’d say that I am disappointed with some people’s dishonesty in business. I like to work with and for honest people who respect me and the service I offer.

What is your main goal for your company?
To branch out and reach the point where I will offer every service to couples for weddings without them having to go elsewhere. Also, I’d like to be the main supplier for hotels, venues and companies and build some long term business relationships.

Do you have any advice for people thinking of starting their own business?
You can over-analyse things and end up getting very confused and frightened, but if you really have a passion for what you want to do then you should just go ahead and do it. Also, you have to keep a regular check on your accounts and try not to let customers get away with paying late because you could be taken advantage of.

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Rating: 3.0/5 (6 votes cast)

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Meet the customer: Rebel Roses

by: Hannah

June 3rd, 2011

Rebel Roses flowers enhance any display

Gail Wetherall created Rebel Roses after working as a designer for show homes. She realised that so much money was wasted on fresh flowers and plants because they weren’t cared for and quickly faded.

At Rebel Roses, Gail makes and designs stunning displays of fragranced faux flowers. These flowers don’t fade, don’t die and don’t need constant care, making them perfect for show homes, exhibitions, restaurants, lobbies and even private homes.

Rebel Roses can provide gorgeous faux flower arrangements for sale or for hire, so their customers never need to spend more and get less by having to order fresh flowers time and time again.

To find out more about Rebel Roses, give them a call on 0773 8064956, or visit their website www.rebelroses.co.uk

What does your company do?
Designs quality fragranced faux flower arrangements for sale to the public and commercial sectors, and offers a rental service to show homes, exhibitions, hotels, restaurants, business and regional events.

Gail hard at work

What makes your business different?
Quality & value for money. Because I select, design, fragrance and manufacture the arrangements personally, customers get the most highest quality arrangements available without paying for overheads which would normally need to be added with larger companies.

What inspired you to start this business?
Everyone loves fresh flowers but the expense and waste involved can make them an expensive luxury to buy every week. I used to design show homes for the property investment market and realised that the flower and plant budget was being wasted as fresh flowers didn’t last and plants weren’t being watered. Fabulous fragranced realistic arrangements are a simple solution to this home accessory problem.

Rebel Roses stand at Living North show

How are you funding your business?
Self funded and have recently done a few successful events which have allowed me to continue to grow the business.

Where do you see your business in 3 years?
I hope to see Rebel Rose arrangements on the high street!

What characteristics do you have that will help you make your business a success?
My customers give me inspiration and drive because when you see someone genuinely loving what you have created, it’s a wonderful affirmation that you’ve got something right!

What are you most keen to learn that will help you grow your business?
How to keep costs down without compromising on quality!

The Rebel Roses Studio

Are there any brands, companies or personalities that you most admire or aspire to?
My father is my biggest aspiration – he’s never given up even in the worst economic climates and continued to grow his business- but he’s also a typical Yorkshireman and keeps his costs down!

What do you think is the biggest challenge facing your company?
Remaining competitive, keeping my costs down and finding more hours in the day.

Is being a business owner how you expected it to be, or have you had any surprises along the way?
It’s exactly how I expected – 24 hours a day…

What is your main goal for your company?
For Rebel Roses to become a recognised brand and for every customer to become a repeat customer.

Do you have any advice for people thinking of starting their own business?
Have faith, keep going and don’t compromise on quality – ever!

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Rating: 3.7/5 (10 votes cast)

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Meet the Customer: Bond Security

by: Hannah

April 6th, 2011

You're in safe hands with Bond Security

Bond Security Services are experts in keeping businesses safe and secure. By providing security but with a friendly approach and a personal touch, Bond Security give companies and homeowners both assurance and protection.

Company Directors Jim Ferris, Terry Watts and Angie Doherty have built up an impressive list of qualifications and experience in the security industry, and are keen to use that knowledge to protect businesses and homes from thefts, vandalism or damage.

Visit Bond Security’s website www.bondsecurityservices.co.uk, or give them a ring on 0208 501 2615 and find out more about how they can help you keep your company secure.

What does your company do?
Security, manned guarding, mobile patrols and CCTV.

MD Jim Ferris was part of the Royal Ulster Constabulary in Northern Ireland before setting up Bond Security.

What makes your business different?
We give the personal touch

What inspired you to start this business?
I have been in this line of business for a number of years.

Have you previously run any other businesses? Could you tell us a little bit about them?
I was Senior Operations Manager with a successful Security Company for the past nine years, prior to that I was a police officer for 20 years.

How are you funding your business?
Self-funding from the Directors.

Do you have any staff or partners in your business?
There are three Directors in the Company and other staff will be recruited as required.

Visit www.bondsecurityservices.co.uk to find out more about what Bond Security can do for you.

Where do you see your business in 3 years?
A small but successful Security Company with 24 hour control room, 24 hour mobile supervision and 2 Operations managers on the ground.

What characteristics do you have that will help you make your business a success?
Experience and good communication skills.

What are you most keen to learn that will help you grow your business?
Where the requirement is for Security.

What do you think is the biggest challenge facing your company?
Getting the opportunity to quote for work.

Is being a business owner how you expected it to be, or have you had any surprises along the way?
As expected hard work but worth it.

Commercial Director Terry Watts - hard at work.

What is your main goal for your company?
To be successful

Do you have any advice for people thinking of starting their own business?
Be prepared to work hard in order to get the message out there about your new business.

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Rating: 4.3/5 (13 votes cast)

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Meet the customer – totallycoached

by: Hannah

February 11th, 2011

Darren Rowe’s company totallycoached is all about providing real, viable benefits to clients – and to prove it, they only charge when their customer is happy with the outcome.

The training and coaching Darren offers helps people get into the jobs and industries they really want. totallycoached do much more than CV production, they help you prepare in every way with business, sales and life coaching, so you not only have the skills but also the confidence to get ahead.

Darren’s enthusiasm for the business is a big part of its success, and the practical assistance and encouragement he provides really make a difference.

To find out more about totallycoached and how they can help you achieve your dream career, give Darren a call on 07540 600 620, or visit their website www.totallycoached.co.uk

What does your company do?
Business coaching, sales coaching, life coaching and CV production

What makes your business different?
We offer a highly personalised approach across all our coaching platforms. Our coaching model enables us to progress quickly and demonstrably. In fact – we only charge you if you’re happy with the outcome.

What inspired you to start this business?
Having spent many years coaching sales teams and being coached myself, I recognised two things. 1 – the importance of high quality coaching and how it impacts on performance, and 2 – the lack of truly high quality coaches able to really connect with their clients and quickly and efficiently identify the key performance issues and make a difference to performance.

How are you funding your business?
I’m working and currently running totallycoached on a part time basis. This also enables me to keep my prices low.

Where do you see your business in 3 years?
I love my day job and love coaching so it’s a tough call! Right now I’m enjoying doing both and allowing totallycoached to grow organically.

What characteristics do you have that will help you make your business a success?
I am very tenacious and not afraid to work all day and all night! Most importantly though, I absolutely love what I do. If I’m running a sales coaching workshop or producing a CV I love to get totally involved. Passion and a real desire to make a difference are what make the difference! I’m also pretty good at relating to people so I am able to adapt each service offering accordingly to ensure the very best outcome for each client.

What are you most keen to learn that will help you grow your business?
To ensure I stay up to date with current thinking around sales coaching and training. I have completed a lot of qualifications and courses to ensure I stay ahead of the game.

Are there any brands, companies or personalities that you most admire or aspire to?
I love innovation and creativity. There are so many companies that claim to be forward thinking and dynamic but when you work with them you realise that it’s nothing more than a load of words. I admire any organisation that lives and breathes their philosophies and ideals on a daily basis. You can feel the difference when you work with this type of organisation.

What do you think is the biggest challenge facing your company?
There are a lot of average business coaches out there and it’s a very busy market place, so leveraging the totallycoached principles in a way that attracts new customers and allows a prospective new client to see how we are different is the biggest challenge.

Is being a business owner how you expected it to be, or have you had any surprises along the way?
I can honestly say it’s everything I thought it would be – no surprises yet!

What is your main goal for your company?
To deliver real value to my clients and be recognised as a leader for what we do.

Do you have any advice for people thinking of starting their own business?
Research your market sector and be clear what you want to achieve. Ensure you get in to something that you get excited about. It’s very hard to make money in anything if you’re not passionate about it! Work hard and don’t give up.

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Rating: 3.9/5 (7 votes cast)

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Meet the Customers – Solar Rebate UK Ltd

by: Hannah

January 28th, 2011

Solar Rebate UK Ltd built their company from the desire to help people save energy and help the environment.

By providing low-cost Solar PV Panels, they help their domestic and commercial clients to reduce their carbon footprints and save money at the same time.

Of course, with the Feed-In-Tariff, they can even MAKE money from their Solar PV Panels!

Solar Rebate UK’s freelance service means they can always get the best deal for their customers – which means that they make renewable energy an affordable option for everyone.

If you’d like to know how Solar Rebate UK Ltd can help you bring your energy bills down, reduce your carbon footprint and even earn you a little extra cash, contact them today on 0845 116 2837 or visit their website www.solar-rebate.co.uk

What does your company do?
We deal entirely in the sale of Solar PV Panels (Photovoltaic) to the owners of residential and commercial properties.

What makes your business different?
We are a small freelance sales company which gives us access to all suppliers and installers. So when companies change their prices we can source the best deal for our customers.

What inspired you to start this business?
We believe Solar PV Panels are a great way of creating green energy, it’s very cost effective and a great investment for our many clients. There is a superb government incentive with the FIT (Feed in Tariff) which is designed to give a guaranteed 25 year return on investment plus free electricity. Our established company has a priority of keeping all costs to a minimum. This encourages our clients to take advantage of the government incentive and at the same time help the environment.

How are you funding your business?
Funding of the business is from our private resources.

Do you have any staff or partners in your business?
We are a small family run company of only three directors who complement each other with their combined business skills, enabling the smooth running of the company.

Where do you see your business in 3 years?
We see that the business will progress over the coming three years as more interest is shown in this product.

What characteristics do you have that will help you make your business a success?
We have excellent customer relations and we provide a regular, reliable and dependable service. We pride ourselves in providing top quality products, at the lowest possible cost.

What is your main goal for your company?
We aim to constantly provide an excellent service for our clients whilst keeping the cost to a minimum, with the knowledge that we are also making a much needed improvement to the environment.

Do you have any advice for people thinking of starting their own business?
In starting a business one needs to assess their market and have a proven marketing strategy. It’s vital that you research your product, pricing system, location of business premises and just how you intend to market your product. Be patient and don’t expect miracles overnight. Hard work and perseverance will pay dividends.

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Rating: 3.5/5 (4 votes cast)

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Meet the Customer: Sugamamas Cupcakes

by: Hannah

October 29th, 2010

A Sugamamas Cupcake!

What better way to cheer you up on a chilly winter morning than with cupcakes?!

Zoe Ventress runs Sugamamas Cupcakes Ltd, hand baking cupcakes to order for delivery. From delicious Mocha cupcakes (for grown-ups!) to the Cupcake of the Month – lemon sponge with lemon buttercream, Sugamamas certainly have a great range to choose from.

As a truly family business, chief baker Zoe runs Sugamamas with her business and life partner Ricardo, who has the jammy job of being Cake Taste Tester, occasionally helped by their little boy, Kieran!

Zoe’s plans for the future involve developing and expanding the business through Cupcake Parties, establishing a Sugamamas Coffee Shop – and of course a lot more cake!

See what cupcakes are on offer at www.sugamamascupcakes.co.uk or call 07580 205267.

What does your company do?
Sugamamas bake homemade cupcakes, giant cupcakes and celebration cakes for any occasion, all cakes are baked to order so they are completely fresh.

What makes your business different?
We will be donating a percentage of our profits to a local charity, final details are still to be confirmed, but we want to give something back to the local charities as they don’t always necessarily get the help that the bigger charities receive. Details will be confirmed soon and uploaded onto the website.

You will always deal with me or Ricardo directly and this is something I never want to change. In 2011 we’ll also be available for Cupcake Parties!

The Chief Baker and the Cake Taste Tester

What inspired you to start this business?
Since having my little boy, we are unable to go out and socialise as much as we used to so I found a hobby which was cake baking. I started taking my cakes to friends and work colleagues who kept telling me how yummy they were and telling me I should sell them, so in a spontaneous moment I set up Sugamamas and I love it!

How are you funding your business?
The business is being funded with my own funds from working full time, it’s difficult but it will be worth it.

Do you have any staff or partners in your business?
My business partner Ricardo is also my ‘life’ partner (as cheesy as it sounds), Ricardo does not get involved with the baking, however he is my rock & support, and of course my Cake Taste Tester, I trust him to give me honest opinions. He is someone I can run ideas past and he also helps progress the ideas forward.

Where do you see your business in 3 years?
… I see Sugamamas Cupcakes Coffee House – The dream!

What characteristics do you have that will help you make your business a success?
Passion and dedication, I’m finally doing something I enjoy doing! I get great satisfaction when people enjoy my cakes, I get to be creative. I am an easy going, friendly person and with Sugamamas being such a customer focussed business it’s perfect for me.

www.sugamamascupcakes.co.uk has lots more examples of their wonderful cupcakes

What are you most keen to learn that will help you grow your business?
I am under no illusion that there is much more to learn, I will be going on various workshops to learn advanced sugar craft skills, learn how to make detailed flowers and more.

Are there any brands, companies or personalities that you most admire or aspire to?
LOLA’S Kitchen is absolutely amazing, I love the way they present everything and of course they have a cupcake coffee bar which is my dream.

What do you think is the biggest challenge facing your company?
I think one of the biggest challenges for me if the fact I am a mum who works full time, therefore the challenge will be finding the fine balance between the different roles, my job and Sugamamas. Our little boy always comes first and at the moment I still need to work to do my bit in supporting our family and funding Sugamamas Cupcakes.

Is being a business owner how you expected it to be, or have you had any surprises along the way?
I have to say I am one of these people who looks into absolutely everything before going ahead. I have always been this way, my friends sometimes call me ‘Monica from Friends’ as I am such a perfectionist (I am unsure whether this is a compliment!) so at the moment everything is what I expected, there is still time for this to change and I am sure I will get a few surprises along the journey.

There is so much support out there for new businesses and the internet has so much information, I am sure I will find the support I need.

A special delivery from Sugamamas Cupcakes!

What is your main goal for your company?
My main goals are to keep the personal touch and for Sugamamas to become a recognised brand, I always want to ensure that every customer is over the moon so that they hopefully refer us and become repeat customers. Our goal will also be to support charity events where we can to help raise funds.

Do you have any advice for people thinking of starting their own business?
If it is something you want to do and you have researched well, then go for it. There is a great support network out there so use it. If you are going to go for it I really do wish you the best of luck.

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Rating: 4.4/5 (18 votes cast)

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Meet the Customers: Alexander Restoration

by: Hannah

October 25th, 2010

An example of Alexander Restoration's high quality finish

Ron Bowie of Alexander Restoration ensures that every project the company takes on is completed to the highest of standards.

From restoring and installing timber windows and doors, to draught proofing and new joinery, Alexander Restoration pride themselves on having the skills and experience to transform windows and doors, making them beautiful, cosy and secure whilst retaining their authentic style.

Visit them at www.alexanderrestoration.co.uk or call 0800 0025 769.

What does your company do?
Restoration of timber sash windows, casement windows, fixed timber windows and doors. We also install draught proofing to windows and doors and install new joinery.

What makes your business different?
Simply doing things better!

What inspired you to start this business?
Having worked in the industry for as long as I have, it was necessary to start out on my own to practice what I preached in the promotion of higher quality and customer satisfaction, and to expand the potential of the business.

How are you funding your business?
With difficulty and the help of a little private finance.

Where do you see your business in 3 years?
All things being equal, considerably expanded.

Are there any brands, companies or personalities that you most admire or aspire to?
There are numerous prominent business figures whose achievements I respect but would not wish to emulate, while not being averse to taking a leaf from their book.

Visit www.alexanderrestoration.co.uk for more information

What do you think is the biggest challenge facing your company?
I’m anticipating a substantial workload, so the biggest challenge will be maintaining progress and building up enough financial strength to expand the business without jeopardising it or our ethos.

Is being a business owner how you expected it to be, or have you had any surprises along the way?
Being a business ‘owner’ came more by default than expectation, although I was motivated by what I needed to do.

Since my business is barely up and running, the biggest surprise is that the help available is confusing and difficult to come by and self-motivation is probably the main necessity.

What is your main goal for your company?
The main goal is to satisfy my views on how this business can be run and come to the forefront of the industry.

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Rating: 4.0/5 (9 votes cast)

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Meet the Customers: Silver Shell Cove Jewellery

by: Hannah

October 15th, 2010

Eaach one of Silver Shell Cove Jewellery's products is unique

Silver Shell Cove Jewellery is owned and run by Janette Shaw, who turned her own appreciation of the beauty of nature into a business.

The jewellery made and sold by Janette is created out of sterling silver and natural elements. As each piece is created individually from shells, pebbles and other natural products, every item they sell is completely unique.

To see Silver Shell Cove’s jewellery, or to find out more, visit www.silvershellcovejewellery.co.uk, or call them on 0845 116 3028.

What does your company do?
We sell sterling silver jewellery made from natural elements, like shells from all over the world.

What makes your business different?
Attention to detail, all of our jewellery is completely unique.

What inspired you to start this business?
The business started as a hobby, but friends and colleagues loved the pieces so much that I decided to develop it into a company.

Where do you see your business in 3 years?
Hopefully worldwide and going strong!

What characteristics do you have that will help you make your business a success?
Personal attention and drive.

What are you most keen to learn that will help you grow your business?
I’d like to learn more about all the aspects of running a business but at the same time keep it personal.

What do you think is the biggest challenge facing your company?
Identifying and winning over our target market.

Made from sterling silver and natural elements

Is being a business owner how you expected it to be, or have you had any surprises along the way?
Just surprised at the ‘non’ response of companies when I want to purchase from them. It’s strange that these companies can survive when they don’t pick up the phone to potential buyers!

What is your main goal for your company?
Bringing people back time after time, I’d like to build a community of customers.

Do you have any advice for people thinking of starting their own business?
Research – take any advice going – and follow your heart!!

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Rating: 3.1/5 (11 votes cast)

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Meet the Customers: Cheeky Tinkers Childcare

by: Hannah

October 8th, 2010

Cheeky Tinkers Childcare offer immediate childcare consultation and advice as well as long-term nanny support for parents.

Cheeky Tinkers Childcare really are super nannies! Louise Callear set up her company to make the most of her experiences in childcare to help parents in the South West area of London.

Not only do Cheeky Tinkers provide a nannying service, they are also experts in dealing with problem behaviour including sleep problems and challenging behaviour. Cheeky Tinkers Childcare even assist with potty training and weaning, to take the pressure and stress off the shoulders of tired parents.

With a perfectly personalised service for each family, Louise Callear at Cheeky Tinkers knows exactly how to help. Call her today on 0800 612 9228 or visit www.cheekytinkers.com to find out more.

What does your company do?
Nanny Agency and troubleshooting service

What makes your business different?
We offer a more personalised approach to nanny placements.

Recommendations from very happy families!

What inspired you to start this business?
My career in childcare and my knowledge to offer this unique placement technique in order for a more successful nanny placement and offering my expertise in problem areas such as tantrums or sleep problems.

Where do you see your business in 3 years?
Fully active and hopefully thriving with families and nannies in South West London.

What characteristics do you have that will help you make your business a success?
Offering a team of qualified and experienced nannies and trouble shooters! And aiming to find out families specific needs through a face to face consultation.

What are you most keen to learn that will help you grow your business?
The need for nanny placements in the South West London.

Are there any brands, companies or personalities that you most admire or aspire to?
Night Nannies are successful. I like the way that they offer super nanny and troubleshooting service.

What do you think is the biggest challenge facing your company?
Other agencies offering a similar service, although after extensive research, I have discovered that no other agency offers the face to face consult and my prices are much lower than other South West London based agencies.

Is being a business owner how you expected it to be, or have you had any surprises along the way?
I have not yet experienced it fully – I’ll let you know!

Visit www.cheekytinkers.com to find out more!

What is your main goal for your company?
To help and assist as many families as possible and to also gain an impressive reputation.

Do you have any advice for people thinking of starting their own business?
Take the risk!

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Rating: 3.5/5 (6 votes cast)

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