Meet the Customers: Display Media Solutions Ltd

by: Hannah

June 11th, 2010

www.dmsol.co.uk

Today’s profiled client is Liam Butchers from Display Media Solutions Ltd.

Display Media Solutions are a print and display company which specialises in products for retail, trade and exhibitions.

We asked Liam some questions about his company and experiences of being a business owner, and here’s what he had to say.

You can find Display Media Solutions at www.dmsol.co.uk, or call them on 0845 116 2700.

What does your company do?

Large format print, exhibition materials, display equipment, conference set up, trade shows, supplier of pop-ups and banners.

What makes your business different?

Display Media Solutions was formed because the market has become saturated with foreign ‘knock-offs’. I realised that quality at a good price is what the market doesn’t currently have. In layman’s terms, we offer the very best quality products and prints at the most competitive price in market.

What inspired you to start this business?

It may sound a little cheesy but I genuinely love the industry. When I randomly come across my prints being used it’s a great feeling. I get an amazing buzz out of that.

"My most important bit of advice: know your market"

Have you previously run any other businesses?

I have worked in the industry a long while now, but this is my first ever business venture.

Do you have any staff or partners in your business?

I currently work with a couple of graphic designers and I also work closely with some of the world’s leading manufacturers in display and exhibition products. All my prints are produced using the very best materials available.

What characteristics do you have that will help you make your business a success?

I am a very focused and hardworking individual and have a lot of contacts and experience in my industry. I am under no illusions, I know that it will be tough, but I honestly believe that in life you get out what you put into it.

What are you most keen to learn that will help you grow your business?

I now need a couple of key accounts that I will look after very carefully and nurture and then really build upon that.

Are there any brands, companies or personalities that you most admire or aspire to?

If I am honest I really like Richard Branson and his Virgin brand. I also admire Apple – they have it all, really. Also Alan Sugar is an absolutely fantastic business role model, what he has achieved in his working life is simply incredible.

What do you think is the biggest challenge facing your company?

Securing that elusive big contract, that’s it really. I feel that I have everything else in place now, and am ready to win that important client.

Display Media Solutions

Is being a business owner how you expected it to be, or have you had any surprises along the way?

If I am honest it is a lot tougher than I could have ever imagined, the accounting side of things is just mind boggling. I am learning quickly though, it’s interesting how running your own business makes you discover skills you never knew you had.

What is your main goal for your company?

To achieve a million pound turnover within 5 years.

Do you have any advice for people thinking of starting their own business?

Lots of advice and I am more than willing to discuss it with anyone who wants to listen. My most important bit of advice: know your market. That really is the key.

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Finding a gap in the market

by: Thomas

February 24th, 2010

finding a gap in the marketThere are lots of self titled business guru’s that want to tell you the path to success is to offer a new (or radically different) product or service.

“Create a new market, and be the first”

Well, that’s exciting listening for all those people that happen to have a new (or radically different) product or service, but what about all those potential, new or existing business owners that don’t? What if you are a really good bricklayer that’s had enough of working for somebody else? Does that mean you shouldn’t go it alone?

Of course not!  Whether you are setting up an accountancy, sandwich shop or builders, there is almost always a gap in the market for another good one. You probably won’t become the largest company in your sector without doing something substantially different or new, but hey, there is enough money in most sectors for a small slice of the pie to be filling enough.

If you go into your venture with a commitment to deliver a great service at a fair price, then you are likely to be a good business.  How many people are delighted to find a good accountant that saves them more money than they cost, or a sandwich shop that always makes tasty sandwiches and serves them with a smile, or a builder they can trust, who does a good job and doesn’t leave a mess?

Everybody is. And when people find such a business; they stick with them and recommend them.

If you don’t have a substantially different product or service, then you can certainly differentiate yourself with reputation. Saturated, established markets can be difficult to break into, but if you deliver a great service then eventually you will, and with customer satisfaction, once you are established you are there to stay.

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